Ben Cocks
OpinionWhat the pensions industry can do to reach technology utopia
According to author Douglas Adams, “technology is a word that describes something that doesn’t work yet”.
OpinionWhat happened to the pension technology revolution?
Pensions Expert 20th Anniversary: Despite all the talk of artificial intelligence, robo-advice and real-time dashboards, the real-world online experience for most pension scheme members – if they have an online experience at all – is rudimentary at best.
OpinionForget about robos and chatbots – a bigger tech wave is breaking
Forget about robos and chatbots – these are just the froth on the crest of a much bigger wave of technology change sweeping through financial services.