All technology articles – Page 5
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OpinionWhat happened to the pension technology revolution?
Pensions Expert 20th Anniversary: Despite all the talk of artificial intelligence, robo-advice and real-time dashboards, the real-world online experience for most pension scheme members – if they have an online experience at all – is rudimentary at best.
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FeaturesBetter data flow could transform pensions, but will it?
Pensions Expert 20th Anniversary: A yawning technology gap has long been identified in the sector, but many feel more than the dashboard is needed to drag pensions into the 21 century.
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OpinionWhy 'Alexa' could help solve the pensions crisis
Auto-enrolment has brought many more workers into pension schemes, but fundamental issues remain unaddressed. Many savers do not know what their pot is worth, or how much they need to save to have their desired lifestyle in retirement.
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News
Vested interests hamper fintech adoption, start-ups say
Industry interests stop technology from truly benefiting savers through low-cost products, members of the start-up community have said.
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News
Calls for action on complexity at heart of DB transfer delays
Increased demand for defined benefit pension transfers, lack of transfer experience among independent financial advisers and complexity of DB pensions is adding to transfer delays by putting strain on administrator resources, recent research has shown.
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OpinionThe challenge of moving from inert to engaged
Nearly five years on from its launch, automatic enrolment has, so far, been a success.
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NewsBlockchain and bitcoin: Trustees urged to adapt to change
Many are still unfamiliar with the concept of bitcoin and blockchain, but experts say the pensions industry must engage with technology and accept change to adapt to an increasingly digital world.
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OpinionThe risks of poor data governance
From the blog: Just when personal pension scheme administrators thought they understood and could confidently respond to the Financial Conduct Authority’s reporting requirements on members’ use of pension freedoms, the goalposts have been moved again.
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OpinionWill the slashing of fees exacerbate the advice gap?
Technology is a wonderful thing, but it is not something that has been applied with any great skill or diligence in the pensions arena.
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News
Dashboard prototype launch prompts next steps
Plans to deliver a pensions dashboard prototype by March 2017 have been completed, despite the complex nature of technology infrastructure involved. But while experts think the progress is encouraging, they say more needs to be done to maintain this momentum.
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News
Face-to-face comms can sweeten 'unpalatable' news
With the world of pensions constantly changing, employers and trustees are investing more time, effort and resources into liaising with members, but face-to-face communication has been deemed particularly effective when it comes to bad news.
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OpinionForget about robos and chatbots – a bigger tech wave is breaking
Forget about robos and chatbots – these are just the froth on the crest of a much bigger wave of technology change sweeping through financial services.
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NewsThe jury is still out on robo-advice
The pensions industry must focus on technology and consumer engagement to keep up with changing demographics and work habits, but opinions are divided over whether robo-advice is the best solution.
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FeaturesSaul relocates trustees in cost-cutting drive
The Superannuation Arrangements of the University of London has saved more than £500,000 by relocating its trustee team as part of a wider push to improve cost efficiency.
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FeaturesBabcock takes member comms online to boost efficiency
The Babcock International Group Pension Scheme is moving its communications online in an attempt to cut costs, boost efficiency and better reflect the preferences of members.
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FeaturesShell scraps pensioner liaison reps after e-comms push
Shell is removing its network of pensioner liaison representatives with a view to changing to a more cost-effective approach to supporting retired members of the Shell Contributory Pension Fund.
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OpinionEnable savers to take ownership of their money
We all know the pensions industry has seen a huge amount of change in recent years. One of the key challenges we face now is how we best explain these reforms, and what they mean for the ordinary saver, to the wider public.
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News
HMRC system changes ‘not catching anyone unawares’
HMRC is making software changes as part of ongoing plans to ensure its systems are up to date, but as long as pension administrators making pay-as-you-earn or pension scheme returns are prepared, they should not be too concerned, experts have said.
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FeaturesSouth Yorkshire admin issues highlight LGPS challenges
A number of local authority schemes have faced administration challenges and missed deadlines after implementing new software, as the provider struggled with capacity troubles.
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Features
New comms strategy charges up member contributions at Schneider Electric
PLSA Annual Conference 2016: Schneider Electric has overhauled its defined contribution engagement strategy, as research shows that members want solutions that enable them to make decisions and implement them easily.