All Pensions Ombudsman articles – Page 3
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NewsDWP reveals lack of applications for GMP compensation
On the go: The Department for Work and Pensions has confirmed that nobody has applied for guaranteed minimum pensions compensation, despite the publication of a factsheet designed to boost member awareness of the issue.
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NewsOmbudsman cracks down on trustees with new anti-scam unit
The Pensions Ombudsman has launched a new specialist team dedicated to investigate breaches of trust, and allegations of dishonest and fraudulent behaviour by pension scheme trustees.
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NewsMoD to reinstate Armed Forces Scheme member after scam transfer
The Ministry of Defence will have to reinstate a former member to the Armed Forces Pension Scheme and pay him £2,000 for severe distress and inconvenience, after wrongly allowing him to transfer to the Capita Oak Pension Scheme, a scam that invested in storage pods.
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NewsCouncil to compensate member after persistently giving incorrect info
South Tyneside Council has been ordered to pay £2,000 in total by the Pensions Ombudsman to a former employee after it incorrectly told him he could defer claiming his pension benefits until age 75.
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NewsHow will the new pension transfer restrictions work?
The new pension transfer rules coming into force on November 30 will bring added duties for pension scheme trustees, and will not be a panacea to prevent scams, specialists warn.
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NewsSavers told how to report unpaid pension contributions
On the go: Individuals with unpaid pension contributions can now consult a new factsheet launched by official entities to get a clearer understanding of what to do in these cases.
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NewsTeachers’ Pension Scheme faces high-profile ombudsman complaints
The Teachers’ Pension Scheme is facing a number of potential high-profile complaints to the Pensions Ombudsman over alleged maladministration, including a grievance about a £98,000 overpayment, Pensions Expert can reveal.
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NewsOmbudsman finds NHS ‘negligent’ failings led to doctor's tax breach
The Pensions Ombudsman has upheld a complaint against the NHS Business Services Authority and Primary Care Support England after they “negligently” failed to provide a GP with tax information and delayed the handling of his pension contributions.
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NewsOmbudsman facing 'significant queue of work' from Covid-19
On the go: The Pensions Ombudsman is expecting demand to increase by 10 per cent in light of Covid-19, but is already facing a “significant queue of work” caused by the pandemic, according to its 2021-24 corporate plan.
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NewsOmbudsman criticises Railways scheme for maladministration
The Pensions Ombudsman has partly upheld a complaint by a member of the Railways Pension Scheme against its trustee and administrator, RPMI, after finding maladministration in the scheme’s decision to suspend a member’s pension between July and December 2018.
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NewsTPR to prosecute former owner of Norton Motorcycles
The Pensions Regulator has announced its intent to prosecute the former owner of Norton Motorcycles for illegally investing money into the business from three pensions schemes of which he was the sole trustee.
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NewsOmbudsman criticises Aon, Willis Towers Watson over benefits error
The Pensions Ombudsman, Anthony Arter, has partially upheld a complaint against Aon and Willis Towers Watson over their handling of a benefits estimation error.
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NewsOmbudsman finds Covid is not an excuse to renege on auto-enrolment
The Pensions Ombudsman has ordered a company to pay £1,000 to five staff members for “distress and inconvenience” after it deducted pension contributions without paying them into the scheme.
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NewsOmbudsman criticises civil service pensions administrator
The Pensions Ombudsman has partially upheld a complaint brought against MyCSP, which administers Civil Service Pensions, for causing “significant distress” in its handling of an overpayment case.
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NewsPensions Ombudsman taking longer to resolve old complaints
On the go: The Pensions Ombudsman has seen delays in resolving complaints, due to the impact of Covid-19 and the increased complexity of these cases.
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NewsOmbudsman slaps fine on ‘reckless’ trustee for multiple breaches
The Pensions Ombudsman has upheld a complaint against the trustee of a small pension scheme for multiple breaches of trust and instances of malpractice, while demanding they reimburse the scheme to the tune of hundreds of thousands of pounds.
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NewsDWP extends Anthony Arter’s term as Pensions Ombudsman
On the go: The Department for Work and Pensions has extended the term of Anthony Arter as Pensions Ombudsman for another year.
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NewsPASA launches GMP conversion guidance
The Pensions Administration Standards Association has published guidance on guaranteed minimum pension conversion for trustees striving to achieve GMP equality, providing examples of approaches that have been adopted or considered by “early movers”.
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NewsOmbudsman reports failing AE employer to the regulator
On the go: The Pensions Ombudsman has upheld a complaint against accounting company Berics over £678 in unpaid auto-enrolment contributions, reporting the employer to the Pensions Regulator.
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NewsACA calls for more time to comply with pension scams rules
On the go: The Association of Consulting Actuaries has said administrators and trustees will need more time to comply with new pension scam rules being introduced by the government.