All Pensions Ombudsman articles
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NewsGMP communication failing costs Volkswagen scheme £500
The Ombudsman awarded a member of the Volkswagen Group Pension Scheme £500 in compensation for failing to keep them updated on GMP equalisation.
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NewsGovernment dodges PAC demands claiming they are 'policy matters'
The government has rejected recommendations made by Parliament’s Public Accounts Committee (PAC) that it should review the indexation of the Pension Protection Fund (PPF) and initiate an independent review of AEAT members’ complaints.
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People NewsOmbudsman Anthony Arter awarded in New Year honours
On the go: The Pensions Ombudsman, the chief executive of NatWest, and the former chair of the Investment Association are among those who have been given awards in the King’s New Year honours list.
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NewsPensions Ombudsman orders rogue trustees to repay £12.6mn
The Pensions Ombudsman has ordered a trio of pension scheme trustees to repay £12.6mn, after it found “multiple breaches of trust and many acts of maladministration”, which caused the loss of funds and impacted members’ pensions.
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NewsPub ordered to settle tab over missing pension contributions
On the go: The Pensions Ombudsman has ordered Town Wall Tavern to pay a former employee £1,000 and make up for missing pension contributions.
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NewsSheffield manufacturer fined over missing contributions
The Pensions Ombudsman has ordered Sheffield manufacturer M&G Olympic Products to compensate two former employees – whom the company had made redundant – over missing pension contributions.
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OpinionOvercharged, over-litigious and over here: class actions in UK pensions
The possibility of US-style class actions hitting the UK pensions scene has long been talked about, but this phenomenon has yet to materialise. Legal, market and social developments may yet change that.
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NewsOmbudsman fines NHS trust £1,000 over additional pension ‘distress’
The Pensions Ombudsman has ordered the University Hospitals of Leicester NHS Trust to pay £1,000 to a scheme member for distress and inconvenience caused when payments were taken for an additional pension, which the complainant had wanted to set up but had not been actioned.
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NewsOmbudsman fines Bionica Systems £1,000 for ‘missing’ contributions
On the go: The Pensions Ombudsman has ordered Bionica Systems to pay missing contributions of £2,311.86 into an employee’s scheme, and a further £1,000 for the “serious distress” caused by the error.
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NewsOmbudsman hits Paint Hale Ltd with £1,000 fine
On the go: The Pensions Ombudsman has ordered Paint Hale Ltd to repay missing pension contributions to a former employee and fined the company £1,000 for the distress it caused her.
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NewsTPR to prosecute former trustees over ‘illegal’ pension loans
Two former trustees will appear before court as part of a prosecution brought by the Pensions Regulator over allegations that the pair made illegal loans and investments.
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NewsRogue trustees to pay £880,000 redress bill
Trustees of the BWFS Occupational Pension Scheme were found to have committed “multiple breaches of trust and many acts of maladministration” by the Pensions Ombudsman.
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NewsOmbudsman orders law firm to pay thousands in missing contributions
The Pensions Ombudsman has handed a £1,000 fine to a law firm and ordered it to repay thousands more in missing contributions, after it failed to engage either with the affected member or the ombudsman’s office.
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NewsOmbudsman hits Teachers’ Pensions with maladministration fine
The Pensions Ombudsman has fined Teachers’ Pensions £500 for maladministration after it failed to adequately inform a member about the rules around breaks in pensionable service, but dismissed the member’s argument that the fine should be increased to the minimum required in cases of employment discrimination.
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NewsAten Global fined by ombudsman for employee pension distress
On the go: Renewable energy business Aten Global has been fined £1,000 by the Pensions Ombudsman and ordered to pay missing pension contributions to an employee.
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NewsDominic Harris confirmed as new Pensions Ombudsman
On the go: The Department for Work and Pensions has confirmed CMS partner Dominic Harris as the next Pensions Ombudsman.
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NewsIncorrect personal data prevents Nest member from opting out
A healthcare company has been told by the Pensions Ombudsman to repay an employee’s pension contributions, after he was unable to opt out due to the employer providing an incorrect date of birth and national insurance number to Nest.
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NewsFBU receives more than 750 ‘immediate detriment’ claims
On the go: The Fire Brigades Union has received more than 750 ‘immediate detriment’ claims since June 6, despite being told by the Fire Chiefs’ Council that it should hold off applying immediate detriment until legislation is introduced next year.
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NewsWaiting times a problem as demand for Pensions Ombudsman rises
The Pensions Ombudsman has been successful in its application for additional funding, part of which will go towards establishing its new pensions dishonesty unit, and tackling customer waiting times as demand is expected to rise by at least 10 per cent over the next year.
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NewsOmbudsman fines Capita for substandard administration
The Pensions Ombudsman has told Capita to pay £500 to a disgruntled scheme member as its communications “fell below the standards of good administration”, though the member’s substantive complaint was not upheld.