All member engagement articles – Page 19
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FeaturesTelefónica rings the changes with pensions modelling tool
A new online pensions modeller is being launched for defined contribution members of the Telefónica UK Pension Plan, but some experts have questioned the benefit of such tools.
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OpinionWhat to look for in a mastertrust
From the blog: It’s an important time for retirement savings. The introduction of freedom and choice has brought with it references to a ‘brave new world’ for pensions and the ‘biggest pensions shake-up for a generation’.
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OpinionNext stop: Retirement
Editorial: Thursday’s Pension Awareness Day has demonstrated that pensions needn’t be boring. The campaign created by communications consultancy Pension Geeks to raise public awareness about retirement planning and old age income is refreshingly grassroots-orientated and hands-on.
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FeaturesShell becomes latest scheme to push electronic comms
The Shell Contributory Pension Fund has begun requesting email addresses from members as it takes the first step towards electronic communication, the latest in a long line of schemes to do so.
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Opinion
All aboard the pensions bus
From the blog: This week a double decker bus is cruising down the country with one objective: to drive engagement with retirement saving. As Pension Awareness Day arrives, there is even more focus on making long-term saving more interesting.
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News
Pensions dashboard prototype to launch by next spring
The Treasury has said it will be working with 11 pension providers to release a prototype of the pensions dashboard by March 2017.
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OpinionTime to address the next savings hurdle
From the blog: Heralded as a "tremendous success" by the Work and Pensions Committee in its May report, it’s true that auto-enrolment has opened up retirement saving.
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OpinionDashboard: Put users at the heart of the pensions system
The UK has one of the most complex pension systems in the world. In fact, research by MoneyFacts showed that 65 per cent of people of working age don’t know where or how best to save money for retirement.
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OpinionYou might have changed your default strategy, but have scheme members?
From the blog: Consumer group Which? recently questioned whether – following the pension reforms – it is still appropriate for workplace customers to remain in default strategies targeted at annuities. As ever there is no black and white answer.
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OpinionMaxims for all schemes in member communications
Dense, technical prose, filled with jargon and complex financial concepts. Is this is the type of language pension scheme members wish to receive? Or could it be the exact opposite?
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OpinionTime to shoot the messenger
From the blog: Communications can help people get to grips with their long-term savings objectives, but if we do it the wrong way our attempts to help could fail – no matter how important the message.
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Opinion
Member communications: How much information is too much?
Many of us find pension information boring, if not overwhelming. The average person may well be stashing letters from their pension scheme away in a drawer for later reading.
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News
Deluge of information stifles retirement choices
An excess of information on the pension freedoms risks poor outcomes for “procrastinating” defined contribution savers, experts have warned, meaning the industry must improve member communication and engagement.
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OpinionThe human psychology behind pension communications
A powerful human motive previously unrecognised by social and behavioural scientists has been identified and modelled by researchers from Carnegie Mellon University and Warwick Business School: the drive to make sense of our world.
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News
PPI calls for industry to judge charges holistically
Schemes should not put undue focus on charges when assessing value for money, the Pensions Policy Institute said last week, after research showed charge levels do not necessarily correlate with outcomes.
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Features
GMP top priority this year but trustees could be missing the bigger picture
Respondents to consultancy Capita’s 'Pension scheme insight report' cited guaranteed minimum pension reconciliation, member communications and derisking as their main concerns for 2016, but experts say there are more acute challenges that schemes fail to address.
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News
ABI launches consultation on jargon-busting to empower members
The Association of British Insurers has this week launched a consultation and draft guide aimed at simplifying the language used to explain freedom and choice to savers.
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News
Which? calls for pensions dashboard but obstacles remain
Consumer group Which? has called on the government to introduce a pensions dashboard, but experts say there are still significant barriers to overcome before it becomes a feasible option.
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FeaturesRoyal Mail runs survey as freedoms heighten need for engagement
The Royal Mail Pension Plan is running an online member survey to judge engagement and levels of understanding among its members as freedom and choice makes member decisions even more important.
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OpinionForget freedom, millennials want security
From the blog: Born between 1980 and 2000 and entering the workplace amid one of the most significant booms and busts of recent history, millennials face a unique set of financial challenges.