All member engagement articles – Page 13
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Opinion
Industry must not be defeatist on dashboards
Last year, I attended an event discussing the biggest challenges facing the UK pensions industry, and one topic kept coming up.
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News
PPF beats 2022 target for online transactions
The Pension Protection Fund has shifted the majority of its member transactions occurring online, beating its target set for 2022, as the lifeboat adapts its services to cater for a large influx of members.
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News
News UK partners with Scottish Widows on pension app testing
Newspaper publisher News UK is collaborating with Scottish Widows on the testing of a new member app, as the pensions industry counts the cost of its failed attempts to boost engagement.
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News
Post Office workers set to receive scheme surplus spoils
Members of the Post Office section of the Royal Mail Pension Plan may be in line to receive a windfall, with the trustee considering how to share a £28m surplus as the scheme moves to partial buyout.
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News
Third of schemes facilitating financial advice to members
On the go: One-third (34 per cent) of defined benefit scheme trustees are facilitating financial advice for their members as they approach retirement, new research found.
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News
Royal London issues guidance for trustees when appointing IFAs
On the go: There is no right answer to whether trustees should be appointing financial advisers to help members make retirement decisions. However, doing nothing is not a risk-free option, a new policy paper from Royal London and Eversheds Sutherland has stated.
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Opinion
Why face-to-face member engagement outdoes digital…for now
Record attendance at the London Pension Fund Authority’s annual member forum in late September highlights the scale of the opportunity for pension schemes when they invest in their membership and collaborate more effectively with their members.
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News
Minister presses ahead on simpler statements
On the go: The Department for Work and Pensions is consulting on measures to hasten the adoption of two-page simplified pension statements, in response to sluggish uptake from the industry.
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Features
Trustees insulated from Rothesay-Pru back-book fallout
While a court’s decision to block a £12bn annuity back-book deal between Prudential and Rothesay Life has profound implications for the insurance industry, experts say defined benefit trustees should be safe as long as they do their homework on bulk annuity providers.
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Features
How can UK climb up global pension rankings?
Data Crunch: The UK is now the fourteenth-best pension system in the world scoring a C+, according to the 2019 Melbourne Mercer Global Pension Index, but low adequacy and sustainability scores suggest there is still a long way to go to improve retirement outcomes for members.
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Features
Catherine Howarth: ESG statements are just the start
Pension schemes are engaging with issues such as climate change more than ever before, but there is still a lot of work to do before the industry starts seeing real implementation and delivery, says ShareAction’s chief executive, Catherine Howarth.
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Features
Experian staff up contributions following education programme
Credit score provider Experian has rolled out a pensions education programme for its staff, leading to 29 per cent of employees increasing pension contributions and 70 per cent asking for further guidance.
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News
Schemes missing £1.2bn ESG-led member engagement opportunity
Communicating the good that trustees’ investment decisions do in the world could motivate younger workers to increase their pension contributions by £1.2bn a year, new research has found.
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News
Nest improves member options for passing on pension pots
On the go: Master trust Nest has introduced a death benefit option to give members greater choice about how their pension pots are passed on after death.
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News
Pension funds totalling £367bn demand climate action
On the go: Some of the UK’s largest pension funds, representing 4m members, are demanding asset managers take immediate action on climate change.
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News
One in five people 'not bothering' with their pensions, survey shows
Experts have stressed the need for financial education after recent research found that more than a third of savers do not know how to access their pension pots and one in five people are “not bothering” with their pensions at all.
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News
9m workers sleep-walking into retirement, report finds
On the go: Nearly 9m mid-career employees are flying blind into retirement, clueless on how much they need to save for their retirement, Aviva research has found.
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Opinion
Pension risk transfers: How can we best manage employee anxiety?
We are in a time of unprecedented change in workplace pension provision. Organisations everywhere are focused on managing their financial risks, and that can mean closure of defined benefit schemes, amalgamation of group plans, scheme buyouts, and even reduction of future benefits.
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News
Clara Pensions first consolidator to join PASA
On the go: Clara Pensions became the first consolidator to join the Pensions Administration Standards Association on Wednesday, boosting its legitimacy before the announcement of its first client.
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Podcasts
Podcast: Are you doing enough to engage scheme members?
Podcast: While technology is helping improve pensions communications across the industry, several challenges remain. In this PE podcast, Shola Salako, trustee representative at Dalriada Trustees, and Rhys Williams, strategy director at communications consultancy Quietroom, discuss the different ways in which schemes and providers can engage with members, and where they might be going wrong.