All member engagement articles
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News
Three quarters of pension savers lack access to adequate technology from providers
New research from Bravura Solutions unearths a worrying lack of pensions technology that is hampering engagement.
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Opinion
Decoding the pensions industry’s ‘alphabet soup’
The PLSA’s Zoe Alexander seeks to decipher some industry jargon and asks how pension professionals can make the retirement savings world clearer for consumers.
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Opinion
Scottish Widows research reveals the ‘engagement savers really want’
New research by the Scottish Widows Master Trust shows that members are feeling more confident about their retirement prospects. Sharon Bellingham, master trust lead at Scottish Widows, explores what this means for engagement best practice.
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Opinion
The secret of member engagement
TikTok campaigns, influencers, or something else? Quietroom’s Caroline Hopper explores how to approach effective communications.
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News
Innovation Interviews: Scottish Widows on gamification and pensions
In this edition of Pensions Expert’s interviews with Innovation Award winners, Scottish Widows’ Robert Cochran explains the impact of a simple app and how technology can help boost member engagement.
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News
Dashboard lessons from overseas
Learnings for the UK from Richard Smith’s European dashboards tour
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News
Engineering company appoints LifeSight as master trust provider
On the go: Engineering company KBR has appointed LifeSight as master trust provider for its 6,400 UK defined contribution scheme members.
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Opinion
Adapting solutions to member needs in today’s world
The pensions landscape has changed rapidly over the past decade. Populations, wealth and technological advancements have all ballooned, with a huge impact on the pensions industry.
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Opinion
Inclusivity – the forgotten ‘I’ in ED&I for trustees
Equality, diversity and inclusion – another three-letter acronym with growing impetus, and rightly so.
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News
Pensions industry should look ‘beyond narrow compliance’
The Pensions Regulator and the Financial Conduct Authority want the industry to look "beyond narrow compliance" and consider consumer outcomes.
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News
Nest and Sainsbury’s members shrug off LDI crisis
October’s market turmoil and the slump in UK government bonds did not trigger a spike in Nest members checking their defined contribution pots, the research arm of the government master trust has said.
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News
Aon warns of 'unintended consequences' from pension campaign
On the go: Aon has warned the Pensions Awareness Week campaign could have “unintended consequences” due to the current cost of living crisis.
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News
‘Let’s rethink all’ member options before dashboards introduction
Legislative and policy assumptions about member behaviour as they approach retirement are completely out of sync with reality, and now is the time to “rethink all of it” before dashboards are introduced, according to Philip Brown, group director of policy and external affairs at B&CE, provider of The People’s Pension.
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News
Small pots problem is ‘only going to get worse’
The number of small pension pots — and the costs of administering them — will continue to increase, despite efforts from the government and industry, a Pensions and Lifetime Savings Association panel has warned.
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News
Burghart announced as minister for pensions and growth
On the go: Alex Burghart MP has been confirmed as minister for pensions and growth at the Department for Work and Pensions
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News
Retirement risks make UK drop to 10th in global pensions index
The UK slipped from ninth to 10th in Mercer’s latest retirement income survey, as the long-term shift from defined benefit to defined contribution leaves members facing greater retirement risks.
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News
FRC publishes ‘consistent and reliable’ standards for dashboards
On the go: The Financial Reporting Council has confirmed the changes being made to Actuarial Standard Technical Memorandum 1 in preparation for the launch of the dashboards, striving for “consistent and reliable” pensions illustrations.
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News
Government’s new illiquid rules to apply to all DC schemes
The Department for Work and Pensions has confirmed it will push ahead with a requirement that trustees must include a policy on illiquid investments in their defined contribution schemes’ chair’s statement, despite stern criticism from the industry.
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News
New ‘pensions minister’ grilled on AE expansion and tax reform
Alex Burghart, the new parliamentary undersecretary of state at the Department for Work and Pensions, has suggested he is keen to see auto-enrolment expanded to cover emergency savings pots.
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News
Scottish Widows and Interactive Investor see green pension demand
ESG spotlight: A roundup of the latest news on environmental, social and governance initiatives, including a study from Scottish Widows suggesting green pensions are valuable for recruitment, and news that one in 10 workers have chosen a sustainable pension.