All Financial Ombudsman Service articles
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NewsProviders causing difficulties for savers accessing pensions
On the go: A survey of 2,153 members of consumer group Which? who accessed one or more of their pension pots in the past 24 months found that inflexible pension providers are creating difficulties for savers.
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NewsCall for British Steel compensation to go through PPF
On the go: Adviser trade body the Personal Investment Management & Financial Advice Association has called for those who were wrongly advised to transfer out of the British Steel Pension Scheme to be transferred into the Pension Protection Fund, so they can once again have a guaranteed income.
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NewsFCA urges BSPS members to quickly file complaints
The Financial Conduct Authority has written to individuals who transferred out of the British Steel Pension Scheme in 2016, urging them to file their complaints as soon as possible.
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NewsFCA plans £71mn redress scheme for former British Steel members
On the go: The Financial Conduct Authority has set out plans to deliver £71.2mn in compensation to former members of the British Steel Pension Scheme who received unsuitable advice to transfer out of their pension.
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NewsMPs to quiz FCA chief over BSPS scandal
On the go: The chief executive of the Financial Conduct Authority will be questioned by MPs as part of an inquiry into the British Steel Pension Scheme saga.
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NewsBSPS members’ compensation falls short by £18mn, NAO finds
Compensation for members of the British Steel Pension Scheme has fallen short by £18mn, according to a report by the National Audit Office, which warned that the risk of large numbers of savers looking to transfer out of a defined benefit pension still remains.
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NewsRegulators should look at the role of introducers in British Steel scandal
On the go: Regulators have been urged to look again at the role of introducers in the British Steel Pension Scheme transfers scandal that has seen more than £20mn paid out in compensation.
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NewsFinancial regulators sign deal to ensure fair compensation
On the go: The UK’s financial regulatory bodies have agreed to collaborate on matters of common interest and ensure fair compensation for consumers.
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NewsFOS has 98% uphold rate for BSPS transfer cases
On the go: The Financial Ombudsman Service has revealed it has a 98 per cent uphold rate for British Steel Pension Scheme complaints against companies that gave transfer advice.
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NewsFCA to consult on British Steel redress scheme
On the go: The Financial Conduct Authority will be consulting on a redress scheme for members of the British Steel Pension Scheme who transferred out after receiving bad advice.
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NewsBritish Steel payouts reach £21.5m
On the go: The Financial Services Compensation Scheme has paid out £21.5m to members of the British Steel Pension Scheme who were wrongly advised to transfer their defined benefit pensions, after payment figures have doubled in the past few months.
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Pensions Ombudsman unhappy with FOS overlap
Pensions Ombudsman Anthony Arter believes the current overlap with the Financial Ombudsman Service should be addressed as the current stance is “confusing and not satisfactory”.
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NewsFCA's move to shrink IFA market poses trustee challenges
The Financial Conduct Authority defended its increase to the compensation limit on Wednesday, accepting that the financial advice market was shrinking but reaffirming that it will help protect consumers.
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FOS receives just 300 pensions transfer complaints
On the go: Since the introduction of the pension freedoms in 2015, the Financial Ombudsman Service has received fewer than 15,000 complaints involving pensions. Of this figure, just 1,700 have been about pension freedoms and around 300 of these complaints were about defined benefit transfers.