All communication articles – Page 7
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OpinionHow schemes can improve member communication during pandemic
The current global pandemic, which has trapped thousands of people at home, divided families and closed offices all over the world, has put great strain on the ways in which we communicate.
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News
Redundancies cause threefold rise in member requests at BA
Redundancies at British Airways coupled with members’ concerns about the security of their pensions have significantly increased the workload of its administration team, which has prompted the schemes to set up a communication plan to deal with the issue.
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OpinionTrustees need to up their game to protect member journey
The dialogue around pension savings has grown exponentially during the Covid-19 crisis.
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News
Nest and DWP to analyse Covid-19 impact on self-employed savers
On the go: The government-backed master trust is to examine the financial impact of Covid-19 on self-employed people, with the pandemic delaying its practical tests expected this year.
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News
PASA issues updated Covid-19 guidance
On the go: The Pensions Administration Standards Association has issued updated guidance designed to help administrators navigate the gradual end of lockdown.
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News
At-retirement support weakest link in workplace pensions
Data crunch: Pension providers must improve on supporting members at the point of retirement, while post-retirement drawdown options are also in need of investment, according to new research.
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News
Third of schemes improve outcomes for transferring members
On the go: Almost a third of pension schemes — 30 per cent — have taken action to improve outcomes for their members when transferring out of their defined benefit plan, according to research from XPS Pensions.
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NewsNews UK partners with Scottish Widows on pension app testing
Newspaper publisher News UK is collaborating with Scottish Widows on the testing of a new member app, as the pensions industry counts the cost of its failed attempts to boost engagement.
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News
Third of schemes facilitating financial advice to members
On the go: One-third (34 per cent) of defined benefit scheme trustees are facilitating financial advice for their members as they approach retirement, new research found.
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OpinionWhy face-to-face member engagement outdoes digital…for now
Record attendance at the London Pension Fund Authority’s annual member forum in late September highlights the scale of the opportunity for pension schemes when they invest in their membership and collaborate more effectively with their members.
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News
Minister presses ahead on simpler statements
On the go: The Department for Work and Pensions is consulting on measures to hasten the adoption of two-page simplified pension statements, in response to sluggish uptake from the industry.
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News
Self-employed want help with long-term finances, study finds
An investigation into the saving habits of the self-employed has found that entrepreneurs want help to save for the long term, but are put off by the inflexibility and specific goal of pensions.
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Features
‘Powerless’ employees see AE minimums as recommendations
Data Crunch: Pension savers wrongly think minimum contribution levels required under automatic enrolment are the government’s recommendation for how much to save, research has revealed.
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OpinionPension risk transfers: How can we best manage employee anxiety?
We are in a time of unprecedented change in workplace pension provision. Organisations everywhere are focused on managing their financial risks, and that can mean closure of defined benefit schemes, amalgamation of group plans, scheme buyouts, and even reduction of future benefits.
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NewsMPS surplus share uplift would not be 'transformational', say trustees
Former miners campaigning for the government's 50/50 split of their pension fund’s surplus to be renegotiated have been told by their own trustees the impact of such a change could be underwhelming.
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OpinionPursuing simplicity remains vital
So much has happened over the close to 30 years since I started out in pensions, but I suspect our industry’s ultimate goal remains the same – ensuring the many members of the pension arrangements we oversee receive the pension promise that has been made to them.
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PodcastsPodcast: Are you doing enough to engage scheme members?
Podcast: While technology is helping improve pensions communications across the industry, several challenges remain. In this PE podcast, Shola Salako, trustee representative at Dalriada Trustees, and Rhys Williams, strategy director at communications consultancy Quietroom, discuss the different ways in which schemes and providers can engage with members, and where they might be going wrong.
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Opinion
What is the most important feature of a good DC scheme?
Data crunch: There is no doubt that defined contribution pension schemes face a large number of challenges in their quest to deliver good member outcomes.
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News
TPR outlines guidance plans in response to Rookes report
On the go: The Pensions Regulator has published its action plan in response to the British Steel Rookes review, outlining several steps designed to boost support and guidance for trustees facing restructure or changes.
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FeaturesMorgan Sindall ditches ‘pension’ in comms to boost engagement
Construction and regeneration group Morgan Sindall has described the boost to pensions engagement it saw after revamping its member communications, notably replacing mentions of ‘pension’ with ‘retirement saving’.