All communication articles – Page 20
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News
Derbyshire reduces auto-enrolment comms burden
Derbyshire County Council has taken steps to reduce its auto-enrolment communication costs, from record-cleansing to communicating through employers, as local authority schemes look to manage the cost of the reform.
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Opinion
Using the three secrets of successful comms
In recent years our industry has started to benefit from many useful insights from behavioural psychology.
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FeaturesReckitt Benckiser reforms comms to engage youth
The household and health products company’s scheme has made a series of changes to its communications as part of a drive to encourage younger and lower-paid members to put away more for their retirement.
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FeaturesRailpen warns members of early-release scams
The Railways Pension Scheme has drawn its members' attention to the potential danger in early-release pension offers, which accounted for £200m taken out of pension funds last year.
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Features
SYPA engages members with meeting webcasts
South Yorkshire Pensions Authority (SYPA) has begun using social media and webcasts to improve engagement with its members and employers.
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Features
How to avoid member complaints over RPI-CPI switch
TLT head of pensions Sasha Butterworth assesses how schemes can ensure a smooth transition from RPI to CPI.
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Features
Cheshire looks for cost saving with email alerts
Cheshire Pension Fund has developed a new communication strategy to take account of the significant challenges facing both employers and members.
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FeaturesNationwide uses flexible retirement to engage staff
The UK’s biggest building society has benefited from letting staff draw their pension while continuing to work, since the abolition last year of the default retirement age (DRA).
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Features
How West Midlands reveals AVC exit charges to members
West Midlands Pension Fund is one of a number of schemes that have taken steps to communicate early-exit additional voluntary contribution charges, to avoid a backlash from members.
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Features
Why 83% of Arup members make max contributions
Since setting up a contract-based DC scheme last year, Arup has seen 83% of its members make maximum contributions. Owen Walker discovershow.
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Features
MNOPF weighs up DC section to manage s75 risk
The navy officers' fund is considering launching a DC section to help its employers avoid triggering section 75 debts.
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FeaturesWarburtons drives huge rise in member engagement
Warburtons' pension scheme has increased the amount of defined contribution members taking investment decisions from 2 per cent to 41 per cent following an intensive, country-wide communication campaign.
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Features
Jamaican case firms up record-keeping requirements
Schemes concerned by a Jamaican case heard in the UK that makes it harder to reclaim money paid by mistake should review their delegated administration responsibilities to avoid legal costs.
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Features
Saul avoids member backlash in switch to Care
The Superannuation Arrangements of the University of London used negotiations to avoid a hostile response from members, when it changed its benefits structure earlier this month.
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Features
DC schemes harness apathy to drive up contributions
Defined contribution (DC) schemes are increasing members' retirement savings by using a combination of apathy and education to ensure high levels of contributions.
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FeaturesPPF trims comms as numbers near 500,000
The pensions lifeboat has streamlined its communication materials to improve its performance as it prepares to take over customer service for its growing membership.
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FeaturesTesco: Control the cost of losing contracting out
The government is plotting a statutory override to help schemes remove contracting-out rules. Tesco's group pensions director tells Ian Smith how to control the cost of the changes.
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Features
Thomas Miller confronts volatility with DC default design
Owen Walker discovers how the Thomas Miller pension scheme introduced absolute return funds to its defined contribution (DC) default option to provide members with a better savings experience.
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FeaturesBA targets better comms after RPI-CPI troubles
The £6.4bn Airways Pension Scheme is dealing with a mass member backlash after infrequent communications left workers confused about the switch to the consumer price index.
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Features
Greater Manchester prepares for 25% fall in membership
Greater Manchester Pension Fund has set up a working group to draw up an investment strategy in expectation of a much-reduced membership.