All communication articles – Page 19
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News
IBM portal gets 5,000 sign-ups as scheme goes paperless
More than 5,200 active employee members have signed up to IBM Pensions Trust’s online pensions management portal since it was launched in the middle of last year.
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OpinionHow to ensure your members get the best value at retirement
The annuities industry has come under increasing fire from all corners of the industry – but there are concrete steps that pension professionals can take to help members get value at retirement.
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News
WMPF portal drives 19% increase in web engagement
West Midlands Pension Fund has seen a substantial increase in traffic to its website following the launch of an online portal providing scheme information to members and employers.
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FeaturesManagers' examples on reducing risks from 2013
Year in review: Pension managers and trustees took a variety of measures to protect their members' benefits, Pensions Week reported over the past year, from more efficient administration software to covenant safeguards.
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Features
Royal Mail to address member knowledge gap
Royal Mail Pension Plan is considering a revamp of its communications strategy after more than half of its members said they do not understand how their scheme works.
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FeaturesKenwake adopts Skype-style pensions comms
Kenwake Pension Scheme has launched online face-to-face video support to make communication with its members more accessible and convenient.
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News
Housing group shoots for double contributions in scheme revamp
Shepherds Bush Housing Group are to make its defined contribution scheme the "centrepiece" of its staff benefits provision by mirroring the contributions standards set out by the Pension Quality Mark.
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Opinion
Five ways to retain your auto-enrolled members
What can be done to encourage those who have been auto-enrolled to stay in and engage with their pension schemes?
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News
First Bus uses DC 'nursery' to handle AE
First UK Bus Pension Scheme has set out its redesigned benefits structure, having sought to meet the challenges of auto-enrolment and the end of contracting out by segmenting its workforce.
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Opinion
How to manage your scheme's payment error risk
'Right benefit, to the right individual at the right time' is administration nirvana for pension scheme trustees.
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News
Regulator refines website for SME auto-enrolment
The Pensions Regulator has revamped the auto-enrolment section of its website to help small to medium-sized enterprises implement the reform by adding step-by-step tools and drop-down information menus.
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News
Care UK sees 4% opt-out after comms barrage
Care UK has experienced an opt-out rate of just 3.8 per cent since implementing auto-enrolment in March, putting its success down to an intensive, multichannel communications strategy.
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News
Schemes face annual allowance rush to avoid fines
Schemes must inform members if they have breached the annual tax relief allowance in 2011/12 and 2012/13 by October 6 or face penalties from HM Revenue & Customs.
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Features
L&Q segments DC scheme to hone outcomes
London and Quadrant Housing Trust has segmented its defined contribution scheme membership in an innovative review of whether its investment strategy and communication will create good member outcomes.
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News
Local govt funds swap 'Care' title to explain reform
Local government pension schemes have decided to use ‘account’ rather than Care when communicating their reformed scheme structure to avoid negative associations.
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News
BofA scheme boosts member engagement to give greater retirement certainty
Bank of America Merrill Lynch UK Pension Plan has upped member engagement through online tools that enable workers to make changes to their pension plans, to give them greater certainty over their retirement income.
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News
How to close your scheme's comms gap
News analysis: Employers have been urged to better educate staff about their workplace pension plan, as new research has found more than a third of employees are still unaware of auto-enrolment.
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News
Members need push to use scheme calculators
The use of pension charges calculators to inform members has become the norm for pension funds, industry experts say, but member engagement is still low.
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News
Total reward model complementary to AE
Pensions experts have highlighted the effectiveness of a total reward model in giving employees a positive attitude towards pensions under auto-enrolment, revealed a report released today.
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Features
Essex reduces auto-enrolment costs with transitional delay
Essex County Council opted for a transitional delay to spread costs and reduce work ahead of its employers’ staging date, as a substantial proportion of workers were not scheme members.