All Communications articles – Page 14
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OpinionMaxims for all schemes in member communications
Emma Douglas from Legal & General Investment Management praises the power of clear communication and positivity when it comes to engaging members with their ‘future opportunity funds’.
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OpinionTime to shoot the messenger
From the blog: Communications can help people get to grips with their long-term savings objectives, but if we do it the wrong way our attempts to help could fail – no matter how important the message.
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NewsUnilever launches guidance tool, but fear of giving advice still stops many
The Unilever Pension Fund has introduced an online initiative using example members to help savers plan their benefits, ahead of a clarification on the distinction between advice and guidance from the Financial Conduct Authority, HM Treasury and the Pensions Regulator.
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Opinion
Member communications: How much information is too much?
Showing interest in their defined contribution pension pots can be a struggle even for seasoned industry professionals, so how and what should schemes communicate to get maximum engagement from their members?
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News
Deluge of information stifles retirement choices
An excess of information on the pension freedoms risks poor outcomes for “procrastinating” defined contribution savers, experts have warned, meaning the industry must improve member communication and engagement.
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OpinionReconfiguring DC: The pensions dashboard
The Specialist: The pensions dashboard could be the upgrade the industry needs to take it into the digital age, but it is at risk of being just another expensive neglected technology project.
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OpinionThe human psychology behind pension communications
Communication specialist Like Mind’s Jerry Edmondson explains what motivates people when they decide whether or not to do something – such as saving into a pension fund.
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Features
GMP top priority this year but trustees could be missing the bigger picture
Respondents to consultancy Capita’s ‘Pension scheme insight report’ cited guaranteed minimum pension reconciliation, member communications and derisking as their main concerns for 2016, but experts say there are more acute challenges that schemes fail to address.
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News
ABI launches consultation on jargon-busting to empower members
The Association of British Insurers has this week launched a consultation and draft guide aimed at simplifying the language used to explain freedom and choice to savers.
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News
How alignment of interests can improve member outcomes
Real change in the investment industry is needed to drive alignment of interests along the value chain, delegates at the CFA Professionalism Conference heard, as panellists criticised the current state of communication between fund managers and asset owners.
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News
Three complex investment issues demystified
PLSA Investment Conference 2016: Three pensions professionals were each tasked with explaining a complex investment issue in five minutes, demonstrating how things like good value, credit or Brexit can be explained to members.
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Opinion
The top three pension priorities
From the blog: With the introduction of the pension freedoms in April 2015, employees were given far greater flexibility to draw down their pension pot. But, despite it being nearly a year since the freedoms, many people are still unaware of just how their options have broadened.
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Features
MyCSP issues bring home admin transfer risk lessons
The National Audit Office has called on civil service pension scheme MyCSP and the Cabinet Office to increase employer involvement in a report examining problems with the scheme’s transition to in-house administration.
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FeaturesRoyal Mail runs survey as freedoms heighten need for engagement
The Royal Mail Pension Plan is running an online member survey to judge engagement and levels of understanding among its members as freedom and choice makes member decisions even more important.
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Opinion
Should member communications be tailored to gender?
Women take career breaks more often, live longer and might have different attitudes to finance. Royal London’s Fiona Tait looks at whether member communications should reflect that.
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OpinionJust say it
Editorial: Last Monday a debate took place in the House of Commons after campaign group Women Against State Pension Inequality had handed over a petition asking for transitional arrangements.
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News
Rise in member contributions at Scottish Power shows impact of online tools
Energy company Scottish Power has seen a tenth of its stakeholder pension plan up their contributions following the introduction of a member portal that models pension outcomes and warns if an individual is likely to miss their target.
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News
And they all saved happily ever after… Uni preps students on AE
Lincoln University is entering uncharted territory as it launches a series of workshops for its students on all things money, advocating the need for planning and saving.
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Features
MyCSP fact-find leads to unexpected flurry of member engagement
Civil Service Pension Scheme inadvertently prompted nearly half of its members to explore their pension entitlements after it carried out a survey as part of a wide-ranging engagement project, aimed at ensuring all members are informed about their benefits.
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FeaturesEntering the matrix: Taking pension tech to the next level
Any other business: Apple’s string of acquisitions over recent months are pushing the boundaries of artificial intelligence in the drive to get closer to consumers – but where does the pensions industry rank in the digital journey?